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ephera
Custom Software

Gastaldi International
Marine claims management in one operational flow

For Gastaldi International, a Third Party Administrator acting for foreign insurance and reinsurance companies, we designed a platform that centralises data, documents and claims management processes. A tailor-made system that makes work more coordinated, traceable and ready to evolve.

SectorAssicurazioni, Automotive, Claims Management
Gastaldi International — Marine claims management in one operational flow AI-generated image

Context & Challenge

As a Third Party Administrator in the marine sector, Gastaldi International manages claims on behalf of foreign insurance and reinsurance companies, coordinating different parties, information, documents and responsibilities. The challenge was turning this complexity into a single, controllable process.

Solution

We worked alongside Gastaldi International to analyse their processes and developed a platform that brings marine claims management activities, documentation and financial flows together in one secure environment.

Result

Gastaldi International now has a shared operational tool, built around their own way of working and able to evolve alongside the needs of the organisation.

Process

Close collaboration, design and iterative development turned the client’s domain knowledge into a concrete, operational solution.

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